DOMESTIC ORDERS

All orders will be shipped within 5 Business Days. We have a 30 day refund policy.

Please use the paypal checkout processor to pay by credit card, e-check, or through your paypal account. 

We are located in California and ship by UPS or USPS (United States Postal Service). Depending on your address and the weight of your package we may choose either method. 

We process all orders as fast as possible, however, it may take some time to reach your location after the 1-5 business day processing time and the delivery time which can be up to 1-7 business days depending on your distance from California.

Smaller orders that are under a pound and/ or have value under $100 will most likely be shipped via USPS Priority Mail. All heavy and/or high value orders will be shipped via UPS; UPS has higher quality services including real time tracking and speedy claims processing.  

All high value orders will require a signature upon delivery as we are liable for the package if it gets lost or stolen, so please choose your ship to location wisely so someone is there to sign. UPS will make 3 delivery attempts; you may also arrange a pick-up or have the package redelivered to a new location for a signature for a small fee. Please contact UPS directly if you wish to use UPS services. 

INTERNATIONAL ORDERS

 International Order may take up to 3 weeks for delivery depending on which country we are shipping to.

Please note that these prices do not include duties, taxes, or additional fees YOUR country may impose.  Please contact a customs broker or your local government for more information; as we have no control over this, and we do not reimburse shipping on returned packages. 

Our default International shipping method is USPS priority mail. 

 

Contacting Us:

To reduce phone volume we prefer you contact us by email:    Email Us!

If you need to speak with a customer service representative please email your phone number and we will call you back.